Privacy Policy

Welcome to our website www.serviceoneportal.com. This website is dedicatedly meant for our software product – ‘ServiceOne’, Web Self-Service Portal, highlighting its features, benefits and Pricing. This website is legally owned and operated by Zelite Solutions Private Limited, incorporated in Pune, INDIA.
 
This privacy policy sets out how Zelite uses and protects any information that you give on ServiceOne when you use this website. Zelite is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Zelite may change this policy from time to time by updating this page.
 
What we collect?
 
We may collect the following information:
  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

 
What we do with the information we gather?
 
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
 
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
 
Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
 
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
 

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  •  

  • If at point you want us to stop the promotional emails, you may do it at any time by writing to us.
     
    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about our product or service offerings which we think you may find interesting.